Knowing your car dealer is reliable is crucial. Car dealers are responsible not only for selling you a car, but they can also buy your car from you. This means that you might end up interacting a lot with a car dealer. So, knowing that they’re reliable and trustworthy is a must.
Here are some things to look out for to make sure your car dealer is genuine.
1. Ask your friend
We’re serious! A recommendation from a trusted source is a good place to start. A good car dealer would have had left a good, lasting impression, why not start asking your questions even before you head down to your car dealer? Ask your friend about their experiences, what their customer service levels are like, what they didn’t like about them, if they felt their deal was fair — just make sure you buy your friend a drink as you’re asking all these questions.
2. Stay informed
You don’t have to know the ins and outs of the buying and selling process. But it’s good to be aware of the car dealer’s proceedings and stay informed.
If you’re buying a used car from a secondhand dealer, make sure they provide you with a detailed vehicle history report. This will provide you information about the condition of the car. It’ll also tell you if the car has undergone any major repairs or been stolen before.
If you’re selling a car, you should get a better idea of what the market price for your vehicle is by doing some research. This way, you won’t accept a lowball offer.
3. They know their stuff
Feeling overwhelmed by technical terms and complex concepts? A good car dealer won’t try to confuse or befuddle you, especially if you’re a first time car buyer or seller, and instead try to explain things in layman terms. And if you do ask more complicated questions, a trustworthy, seasoned salesman should be able to dish out the right information.
4. Paperwork handling
A good car dealer will have a robust suite of customer services, and that includes handling your (boring) paperwork in an organised manner. You want to make sure to sign your transfer papers in a timely manner so you don’t have to finance two cars at the same time. Plus, a good car dealer will never rush you to sign papers or not explain things clearly. At Carro, we’ll handle all the paperwork for you when you sell your car.
5. Positive reviews
Obviously you’re on the right track by doing your researching and using your Google-Fu. The internet is a wonderful resource and has lots of people reviewing businesses online. You’ll get a better idea if the dealer is reliable by seeing what others might have said about them and their business. You’ll also get to explore other dealers and see if there are better places to buy or sell your car.
6. Trust your gut
You did your research, your took your friend’s recommendation, you sussed out your car dealer…. but if you’re not getting a good vibe, just remember — you can walk away. A good, trustworthy car dealer should not take advantage of the situation and pressure you to make immediate decisions especially if you’re not ready to.
It can be tough knowing if the dealer is legitimate or not. Especially when you’re selling your car, you want to be sure you’re getting the best price. That’s why you should choose to sell to CARRO.
All you do is submit your details to us and we’ll auction your car off to 1000 of our dealers, and get you the best price guaranteed. Sell your car today with CARRO!